Q: How do I become a rideshare driver?
The below link will explain the process for applying for rideshare at each installation.
https://cnrsw.cnic.navy.mil/Operations-and-Management/Base-Access-Pass-ID/Rideshare-Process/
Q. How do I get onto a Navy base after my DoD Civilian Retiree ID becomes inactive?
A. You can apply for a Defense Biometric Identifications Systems (DBIDS) ID access card through the Navy installations Visitor Control Center (VCC). Eligible personnel must visit the VCC in person and bring proper identification as well as an SF-50 indicating retirement from civilian government service. For the background portion, you are encouraged to either complete the SECNAV Form 5512/1 and bring to the VCC or pre-register your information online at https://dbids-global-enroll.dmdc.mil/preenrollui/#!/ and bring the accompanying QR code to the VCC in order to streamline wait times at the Navy installation’s VCC.
Q. Once I have my DBIDS access card, will I still have to go through the visitor center for each visit?
A. No, you will be able to present your DBIDS access card to the gate guard to get onto base and use permitted MWR facilities.
Q. Will I need to renew my DBIDS registration in the future, or do I only need to get this card once?
A. DBIDS credentials can be authorized up to three years, subject to local policy.
Q. Will one DBIDS access card grant me access to all US Navy bases?
A. An individual is required to have their DBIDS credential provisioned at each installation that they intend to access. By saying this, the individual must go to the VCC prior to entering an installation for the first time. The background check portion of enrollment will have been completed at the first installation, so all that they need to do is establish identity and purpose for entering each subsequent installation. Subject to the installation commanding officer’s discretion or policy, the VCC may now add access to that installation to the credential.
Q. If I do not have a DoD retiree ID card, how can I utilize MWR facilities?
A. DBIDS credentials will be issued to eligible personnel with "MWR Facility Privileges" on the back in the "Remarks" box, and be assigned to the "Facility Use" (Yellow) category during enrollment. The limited use of MWR facilities by DoD civilian retirees will remain at the discretion of the installation commander.
Q. I am active duty and my family member is a foreign national, can I escort them on base with my CAC under the trusted traveler program?
A. No, foreign family members and friends of Service members and DoD affiliated personnel are required to be vetted prior to access and might require Commanding Officer authorization IAW local policies. Please visit your installation’s VCC website for installation specifics.
Q. My husband just had surgery and my mother, who is a foreign national, will be living with us for a few months to assist with his care. We currently living in base housing, how do I get her unescorted access?
A. Please visit your Housing Service Center so they can determine eligibility. Before the final determination is made, the HSC Representative will refer you to the Visitor Control Center, where they will complete identity proofing, vetting, and fitness determination. The background check information will be forwarded to the installation CO for recommendation, or non-recommendation. If recommended, an Installation Access Eligibility letter signed by the installation CO will need to be provided to the HSC within 15 days of the background check. A DBIDS credential will be issued for the length of stay, not to exceed one year.
Q. What is the Trusted Traveler Program?
A. The Trusted traveler program allow authorized individuals who have been granted unescorted access, based on low- or medium-risk verified credentials as defined in Table 3, to simultaneously vouch for co-travelers (in the same vehicle or on foot) and enable those co-travelers to obtain trusted traveler access. Trusted traveler access, if permitted at the installation by this volume and DoD Component and installation-level policy, requires individuals to have an acceptable purpose for their presence on the installation and be capable of establishing their identity and being determined fit for access upon demand by installation security personnel. Individuals may be required to establish their identity based on DoD Component and installation-level policy.
Q. Can I escort with my DBIDS credential?
A. No, escorts must be a United States Citizen, have DoD Affiliation, and themselves have unescorted access to the installation. Additional guidance for granting escorted access can be found in CNICINST 5530.2.
Q. As a veteran, do I need a VHIC to be able to access installations and what is the process?
A. Veterans who meet the access requirements but are not currently authorized to obtain a VHIC, will use their REAL ID compliant driver’s license for access. These veterans will be issued a temporary letter from the VA indicating ineligibility for a VHIC, but eligibility for access to commissary, exchange and MWR facilities.
The veteran’s REAL ID compliant driver’s license can be used to establish Identity. The VA issued temporary letter will be used to establish purpose.
A SECNAV Form 5512/1 will be completed and a background check executed to ensure fitness requirements are met. When all three requirements have been met, the veteran’s REAL ID compliant driver’s license will be registered in the DBIDS.
Q. Can I escort guests on base with my VHIC?
A. Yes, accompanying persons of VHIC holders and Caregivers may be issued a day pass after registering in DBIDS. Identity and fitness must be determined before the pass is issued.
Q: How does the DBIDS application process work?
A: All companies (and their employees) are required to be sponsored for installation access (normally the command that is contracting/requesting the service is the sponsor/validating the requirement for base access). e.g. SWRMC is one of the biggest sponsors in the METRO area (facilitating access for companies that support the fleet). Once a company is on the "ACL" Approved Company List for a base, the employee will fill out the SECNAV 5512-1 form and bring it to Pass and ID. They will then have the option to either wait for the results of "real time" vetting, (which can range from 10 minutes to 3 hours) or turn in the SECNAV form and return in 48-72 hours.
Q: How do they decide who is accepted or denied? Is there a set criterion?
A: CNIC M-5530.2 outlines the minimum disqualifying criteria/offenses for access control.”
Q: If you are turned down is there an appeal process? If so, what is it?
A: Contact the installation waiver POC
Q: How do I know who my sponsor is?
A: Government sponsors can be identified by notifying your “prime” or the government rep on the contact. If you cannot identify your sponsor, you can request assistance from the region representative Lashaunda Shelton (lashaunda.d.shelton4.civ@us.navy.mil).
Q: How long does it take from application to approval?
A: Once a SECNAV form is submitted to Pass and ID, it takes approximately 48-72 hours for the results of the criminal history background check to be available.
If favorable, the time is tied directly to the workload at Pass and ID, but once at the window, it will take approximately 10 minutes to verify the required information and manufacture the credential once a customer is at the “window”.
Q: Do you need to be reapproved in the event that you move or change companies?
A: Favorable background checks are “good” for 1 year. If you move to a company on the approved company list within a year of your favorable background check completion, Company POC should contact their base sponsor to inform the Installation Pass and ID of the change (record will be updated to reflect new company).
Q: What do I do if my company does not have a current contract but often requires immediate access for short term contracts?
A: Provide Lashaunda Shelton (lashaunda.d.shelton4.civ@us.navy.mil) with an email overview of why the company requires access, which installation(s) they need access to, who they support (prime companies, tenant commands, etc.) and any additional documentation that will help with verification (recent short term "contract", etc.).
*It is important to note that based on the infrequency of required access, passes will not be issued for more than a 28-day timeframe.