Human Resources Service Center:
The following address should be used when mailing items to the Human Resources Service Center, Southwest (HRSC-SW). Addressing envelopes in all capital letters and inclusion of the nine-digit ZIP code will help to ensure prompt delivery.
HUMAN RESOURCES SERVICE CENTER, SOUTHWEST
ATTN: 525 B STREET SUITE 600
SAN DIEGO CA 92101-4418
Navy Benefits Line is 1-888-320-2917 and EBIS is at http://www.donhr.navy.mil
OPM Salaries and Wages is at http://www.opm.gov/oca/
Veterans' Information |
Phone |
Air Force Retired Affairs |
800-531-7502 |
Arlington National Cemetery |
703-607-8000 |
Army Retired Affairs |
800-336-4909 |
Coast Guard Retired Affairs |
800-772-8724 |
DMDC Support Office - DEERS Verification |
800-538-9552 |
Defense Finance & Accounting - Cleveland Active Duty Pay |
888-332-7411 |
Retired Pay Customer Service |
800-321-1080 |
Defense Finance & Accounting - Denver Survivor Benefit Plan (SBP) Annuity Section |
800-435-3396 |
Department of Justice Radiation Compensation Program |
800-729-7327 |
ID Cards, Benefits and Eligibility |
901-874-3360 |
Internal Revenue Service (IRS) |
800-829-1040 |
Marine Corps Retired Affairs |
800-336-4649 |
Naval Reserve Personnel Center (Records) |
800-250-4778 |
Navy Lodge Reservation Service |
800-628-9466 |
Navy Retired Activities Office |
800-255-8950 |
Navy Uniform Shop |
800-368-4088 |
Reserve Component SBP Section (Code 416) |
800-535-2699 |
Serviceman's Group Life Insurance (SGLI) |
800-419-1473 |
Shift Colors |
901-874-3154 |
Social Security Administration (SSA) |
800-772-1213 |
TRICARE Headquarters |
303-676-3526 |
Armed Forces Retirement Home |
800-422-9988 |
VA National Service Life Insurance (NSL) |
800-669-8477 |
VA Regional Office |
800-827-1000 |
VA Memorial Program Services |
800-697-6947 |
Navy Worldwide Locator |
901-874-3388 |
Other Veterans' Information
Service Records
Retirees desiring a copy of their discharge certificate (DD214), personnel records or medical/dental records should write to:
National Personnel Records Center
9700 Page Avenue
St. Louis, MO 63132-5100
All requests must be written, dated, and signed and should include full name, rate/rank, Social Security Number, dates of service and date of birth. Requests for records are processed in four to six months. You may want to visit their Web Site at http://www.archives.gov/index.html prior to making any request.
Retired & Annuitant Pay
Questions regarding retiree and annuitant pay should be directed to Retired and Annuity Pay Contact Center at
800-321-1080 or 216-522-5955 or
E-mail dfas-de-frb@dfas.mil
E-mail ccl-retired-pay@dfas.mil
ID Card Eligibility
For ID card and DEERS information, contact the Navy Personnel Command Benefits Branch at 901-874-3362, FAX 901-874-2766 or E-mail at p312d3@persnet.navy.mil.
Retiree Dental Program
For information and eligibility guidelines, call the customer service number at 888-336-3260. You may also visit TRICARE Retiree Dental Program at: http://www.trdp.org or write:
DELTA Dental of California
Federal Services
P.O. Box 537008
Sacramento, CA 95853-7008
Reporting a Retiree's Death
To report the death of a Navy retiree, contact the Retired and Annuity Pay Contact Center at 800-269-5170
For Other Personnel Matters Contact
Navy Personnel Command
Retired Activities Branch (PERS-622)
5720 Integrity Drive
Millington, TN 38055-6220
Tel: 901-874-4307
E-Mail: p622s@persnet.navy.mil
(Please include your phone number with all correspondence.)